Returns and Exchanges

Return and exchange of merchandise by customers shall be allowed subject to the following conditions:

a. Duly supported by a Sales Invoice (SI) covering the sale of the said merchandise.

b. Returned within seven (7) days from date of purchase at the branch where the item was originally purchased.

c. Returned with complete tags, labels, and accessories (box, styrofoam, plastic, etc.) with no defect or damage except for items with visible factory defects.